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COVID - 19 ASSESSMENT

Working with our Singapore partners, AOR and QOR participated in a 4-country study looking at the more personal impacts of COVID-19, and the expected changes in lifestyle and behaviour post 'lockdown'.

Not surprisingly, Australians have had a less traumatic experience overall. But it is interesting to see that the biggest differences between countries are driven by the underlying culture rather than prevalence of the disease itself.

#clientsatisfaction #customerengagement

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